Phishing and Pharming Protection - Theory and Reality

The UK Centre for the Protection of National Infrastructure (CPNI) have published new guidance on understanding and managing the risks from phishing and pharming.

Whilst most readers of this blog won't work on projects considered part of the national infrastructure, that doesn't mean you should ignore good, free advice.

The CPNI document discusses the threats and impacts (on employees, customers, clients and citizens), the modes of attack and possible countermeasures. I'm pleased to see that countermeasures to reduce the likelihood of successful attacks include both technical and cultural measures. Measures to mitigate the effects of successful attacks are also discussed.

Although some of the document is necessarily technical in places, the case studies in Appendix C should make sense to everyone. Remember, this is about business risk, not technical risk. The "I don't understand technical things" argument does not stand up.

Of course, assessing and implementing information security policies and controls is hardly ever simple or quick. But with the government's aim to reduce the number of different web sites this process may be a little easier. It's good to see such guidance, especially when the Central Office of Information (COI) has to date avoided the subject of security in its own web standards and guidelines. In view of the perception that the government isn't keeping up with threats (for example see the response to the petition to upgrade away from Internet Explorer 6), how are the CPNI phishing and pharming countermeasures being implemented by the government?

Knowledge about the degree to which the cultural countermeasures have been adopted within the government sector cannot be adequately measured from outside, and it would be good to see these included in work performed by the National Audit Office. Similarly most of the technical countermeasures would require privileged access to government networks (and permission!). However "use of SSL and TLS" and "signing of digital communications" should be easily observable, without doing any testing, from the outside world.

These two measures have security benefits beyond protection against phishing and pharming. They can assist citizens wanting to verify the identity of, and rely on the integrity of the information they see on what looks like a government web site, or receive in an official-looking email or other form of correspondence, perhaps during a national emergency. These types of event can attract themed phishing attacks for example. I haven't received any official government electronic communications recently apart from reminders from HMRC about tax deadlines and the like, so can't comment on how the sender and data integrity is verified. The tax reminders don't contain any sensitive data, and occur when there are known forthcoming business events or relate to actions undertaken by myself, so correctly don't need the same degree of verification.

But anyone can visit a web site, so what about those? Well, the CPNI web site appears to also be available over SSL/TLS as we'd expect. But, looking at https://www.direct.gov.uk using SSL (now more correctly called transport layer security, TLS) in the Chrome web browser, I was a bit surprised to see:

and this is the same for the prime minister's web site at https://www.number10.gov.uk/. Another possible primary governmental address is https://www.hmg.gov.uk which gives:

Maybe these have been deemed to be acceptable risks. But let's hope the other recommended countermeasures have been implemented.