18 August 2009

Phishing Protection or Phishing Enabler?

A friend forwarded me a wine offer from his bank. But the email from his bank included additional information meant to verify the authenticity of the sender.

The bank included the last part of his postcode in the body of the message as well as his title and family name. If those were meant to be for verification purposes, why did it suggest he forward the email to someone else?

Partial screen capture of an email message showing the text inviting the recipient to forward the message to a friend with some words obscured 'Hello ************** Recommend ************** to a friend by forwarding this email to them and you could both be celebrating with 12 bottles of wine each.  Ask them to click on one of the links below and follow the instructions - simple! Find out more here.  So if your mates would be happy to receive this offer, forward this email and make a friend **************
************** P.S. We hope you enjoy your wine, but please drink it responsibly.'

Yes, the forwarded email has all the verification details embedded in it. No, it's not the username and password, but it's everything someone would need to construct a phishing email that would be very hard to distinguish from a real one.

Partial screen capture showing the start of the forwarded email which includes the verification postcode and account holder's name - if you're not sure what the postcode is, there's even a link to explain what the number and letters are

This has the feel of using a security measure as a marketing gimmick. Mixing marketing emails and those necessary for servicing a bank account is a difficult balance, but this is way off the mark.

Posted on: 18 August 2009 at 08:13 hrs

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