02 February 2009

Not So Current

Bad (and severe) weather can have unforeseen consequences for online businesses. The virtual businesses may still be affected by human factors.

Last year, I recall during some flooding, that although a call centre was safe from the effects of the weather, its staff couldn't get to work and therefore the disaster recovery plan had to be invoked. I wonder how many online business are feeling the effects of last night's snowfall.

This message appeared on the Current Awareness service from the Inner Temple Library providing "up-to-date" UK information on new case law, changes in legislation, and legal news:

Partial screen capture showing the blog posting today 2 February on the Inner Temple Library Current Awareness blog saying 'Because of unavailability of staff in the current severe weather conditions, we are regrettably, and with apologies, suspending postings for today (2nd February). We will review the situation tomorrow.'

Other web sites weren't affected by lack of staff, but by too many users. This is something that website load stress testing can help analyse. Loss of availability comes in many guises and sometimes "snow" and "customers" may not be considered at the same time as other threats during a risk assessment.

Tomorrow's forecast isn't looking so good either.

Posted on: 02 February 2009 at 15:42 hrs

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