13 November 2008

A Cry for Help Which Made Me Want to Cry

E-consultancy.com has many excellent online marketing and e-commerce resources, and I read the blogs and forums regularly. The following posting appeared on the forum a couple of days ago:

Partial screen capture of posting to the e-consultancy.com forums asking 'Can anyone tell me if there is a way of finding out who hosts your website? We  need to find out who is hosting our website any help would be appreciated.'

This cry for help worried me. Although the forum replies were helpful, it did make me wonder how many other web site owners have no idea where their web site is hosted.

If this is really the case here, it probably means the owner doesn't have all the resources to rebuild the site elsewhere and possibly is without back-ups of the data. And what about the intellectual property ownership? It's something which all developers should be discussing with their customers. My first suggestion would have been to contact the development company. A cursory examination of the source code reveals:

Partial screen capture of page source code with a commented out hyperlink to the designers Osmodus

This company even showcases the site:

Partial screen capture showing the Gluttonous Gardener web site featured on the Osmodus portfolio pages

Now, we have no idea of the background and cannot guess if there is anything amiss. But the site is a card payment enabled e-commerce site, and surely the owner has had to comply with the Payment Card Industry (PCI) Security Standards Council's Data Security Standard (DSS)? Knowing where your web site is hosted would be one of the earlier things to discover.

Let's hope it's sorted soon.

Posted on: 13 November 2008 at 14:52 hrs

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